Because you’re tired of dealing with customers

All day, every day, you talk to customers.

Many of them have been waiting in line for an inordinate time. They’re impatient.

Many of them have run into issues with your product or service. They’re frustrated.

Many of them have been unable to get the help they need to fix their issues. They’re angry.

They take out their impatience, frustration and anger on you.

You wish that your employer would hire more people, so that customers wouldn’t have to wait so long.

You wish that your employer would improve your product or service, so that customers wouldn’t run into issues.

You wish that your employer would make better help available, so that customers could fix their issues.

Instead, your employer expects you to deal with impatient, frustrated, angry customers without ever becoming impatient, frustrated and angry yourself.